Frequently Asked Questions

Lease Decoder is an AI-powered mobile app that analyzes rental agreements and lease documents. It identifies hidden fees, unfair clauses, and potential red flags that could cost you money or limit your rights as a tenant.

When you upload a lease document, our AI reads through the entire agreement, identifying key terms, fees, penalties, and clauses. It then compares these against common tenant protection standards and flags anything that could be concerning or unusual.

No. Lease Decoder is an educational tool designed to help you understand your lease better. It does not provide legal advice and should not replace consultation with a qualified attorney for important legal decisions.

Lease Decoder accepts PDF documents and images (JPG, PNG) of lease agreements. For best results, ensure the document is clear and readable.

Most lease analyses are completed within 30-60 seconds, depending on the length and complexity of the document.

Yes! All your analyses are saved locally on your device. You can access them anytime from the home screen and share or delete them as needed.

The free version allows a limited number of analyses. Premium subscribers get unlimited lease analyses along with additional features.

Your documents are processed securely and immediately deleted from our servers after analysis. We do not store, share, or sell your lease documents.

Analysis results are stored locally on your device only. This means your data stays with you and is never uploaded to external servers for storage.

Yes. We take privacy seriously. We collect minimal data necessary to provide the service, and we never sell your personal information. See our Privacy Policy for complete details.

Lease Decoder offers a free tier with limited analyses. For unlimited access and premium features, we offer affordable subscription plans.

You can cancel your subscription anytime through the App Store (iOS) or Google Play Store (Android). Your access continues until the end of the current billing period.

Refunds are handled according to App Store and Google Play Store policies. If you have issues with your subscription, please contact our support team.

Ensure your document is clear, well-lit (for photos), and in a supported format. If issues persist, try re-uploading or contact support with details about the problem.

Try closing and reopening the app, or restart your device. If the issue continues, ensure you have the latest version installed from the app store.

You can reach our support team at support@leasedecoder.com. We typically respond within 24-48 hours.